Note: This is a baseline UK GDPR-aligned privacy policy template. Before going live, please review with a qualified solicitor or use a service such as Rocket Lawyer or SeqLegal to tailor it to your specific data-handling practices.
1. Who we are
Jabu Designs Ltd ("Jabu Designs", "we", "us", "our") is a company registered in England and Wales. Our registered office is 61a Abbeygate Street, Bury St Edmunds, Suffolk IP33 1LB.
We are the "data controller" of any personal information you provide to us through this website. If you have any questions about this policy or how we handle your data, please contact us at [email protected].
2. What information we collect
We may collect and process the following personal information:
- Information you provide — when you fill in our contact form, send us an email, or call us, we collect your name, email address, phone number, company name, and the contents of your message.
- Technical information — when you visit our website, we automatically collect technical data including IP address, browser type, device type, operating system, referring website, and pages visited.
- Cookie information — we use cookies and similar technologies to understand how visitors use our site (see Section 7).
3. How we use your information
We use your personal information for the following purposes:
- To respond to your enquiry and provide quotes for services
- To deliver services you have engaged us to provide
- To send invoices and manage our contractual relationship
- To improve our website and services
- To comply with legal and regulatory obligations
- With your consent, to send occasional marketing emails (you can unsubscribe at any time)
4. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases for processing your personal information:
- Consent — for marketing communications and non-essential cookies
- Contract — to provide services you have requested or engaged us for
- Legitimate interests — to operate our business, respond to enquiries, and improve our services
- Legal obligation — to comply with HMRC, Companies House, and other legal requirements
5. Sharing your information
We do not sell your personal information. We may share it with:
- Service providers who support our business (hosting, email, accounting, CRM)
- Professional advisers (accountants, solicitors)
- Regulatory authorities where required by law
All third parties are required to handle your data securely and only for the purposes we specify.
6. How long we keep your data
We keep personal information only for as long as necessary for the purposes outlined above. Enquiry data is typically retained for 24 months. Client project data and financial records are retained for 7 years to meet legal and tax obligations.
7. Cookies
Our website uses essential cookies to function correctly, and analytics cookies (such as Google Analytics) to help us understand how visitors use the site. You can control cookies through your browser settings. We will request your consent for non-essential cookies via a cookie banner.
8. Your rights
Under UK GDPR, you have the following rights:
- The right to be informed about how we use your data
- The right of access to a copy of your data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (HTTPS), secure password practices, and access controls on our internal systems.
10. Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top reflects when changes were last made. Material changes will be communicated via our website.
11. Contact us
If you have any questions about this privacy policy, please contact us:
Jabu Designs Ltd
61a Abbeygate Street
Bury St Edmunds
Suffolk IP33 1LB
Email: [email protected]
Phone: 01284 766290